Customer Experience in Care - Exceeding Expectations: 23 October 2025, 1pm - 4pm AEDT (CXES101)

Course Overview

The evolution of consumer expectations has resulted in customer service becoming a core business attribute for many organisations.
Our Customer Experience in Care program is interactive and engaging, and participants will re-evaluate the way they interact with their colleagues and residents/clients. This program is essential for any organisation that is trying to create a cultural shift to a customer service-focused workforce.

What You’ll Receive

• • Workbook 
    
  • Participation eCertificate
    
  • Post Course Support

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