Margarita Magalona
Education Assistant
I'm an experienced professional with over 18 years of expertise in customer service, technical support, sales, quality assurance, and operations. Throughout my career, I have held diverse roles that strengthened my capabilities in client relations, team leadership, and process improvement. My experience spans both front-line and back-office functions, showcasing my adaptability and well-rounded skill set.
Currently serving as the Education Assistant at Dimarcorp Academy, I support virtual learning environments by helping participants stay engaged, organised, and confident throughout their webinars. I provide real-time technical and learner support, ensuring a smooth and effective online experience. Known for my commitment to service excellence and operational efficiency, I continue to make a positive impact in both education and customer-facing roles across various industries.