Refund policy

Dimarcorp Academy Refund/Cancellation Policy

Dimarcorp Academy Pty Ltd (ABN 84 667 684 871), located at PO Box 360 Southport BC QLD 4217, and its related entities, subsidiaries, and affiliates (collectively referred to as “Dimarcorp Academy”, “we”, “us”, or “our”), are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) when handling personal information. By registering for a course with us, you agree to the terms outlined in this refund policy.

1. Cancellation by Participant

• Cancellations must be made in writing to Dimarcorp Academy.

• Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing.

• Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.

2. Rescheduling Requests

• Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session.

• This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale.

• Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.

3. Non-Attendance & Further Changes

• Failure to attend the rescheduled session without prior notice will be considered a no-show. In this instance, the participant is not entitled to a refund.

• A one-time substitution to the next available seminar may be granted, subject to a $50 administrative change fee.

• No name changes are permitted after the initial course date.

4. Dimarcorp Academy Cancellations or Reschedules

• If Dimarcorp Academy cancels or reschedules a course, participants will be offered the choice of a full refund or a transfer to an alternative date.

5. Payment Terms

• Payment for all enrolments is due 14 days prior to the course.

• If registration occurs less than 14 days before the course, payment is due within 48 hours.

• Non-attendance without written cancellation at least 14 days prior will still incur the full course fee.

6. Payment via Invoice

• Requesting payment via invoice constitutes a commitment to attend and a contract of sale.

• Payment must be made in full prior to the webinar.

• If written cancellation is not provided at least 14 days prior to the scheduled date, the full course fee will remain payable regardless of attendance.

• If the invoice is requested inside 14 days, full payment will still be required.

7. Use of Personal Information

• By submitting your registration information, you acknowledge and agree that Dimarcorp Academy may use your details for marketing purposes, including updates, offers, and promotional materials.

• You may opt-out of these communications at any time.

For questions or to request changes to your registration, please contact Dimarcorp Academy directly at [insert contact details].

Last update: 16/06/2025