Collection: Resident and Accommodation Payment Fundamentals


Your guide to simplify the Accommodation Payments in Residential Aged Care.

Course Overview

Understanding how the residential aged care accommodation payments are charged can be mind-boggling. The RESI101 program removes the complexities of accommodation payment rules and equips you with the fundamentals to ensure the prudential compliance requirements are followed when managing accommodation payments.

The program also discusses key best practice initiatives to ensure your organisation is compliant on an ongoing basis when administering accommodation payments. RESI101 is imperative for finance and management staff who are new to the sector and a great refresher to those who have been in the sector for some time as the figures are subject to constant change.

Need a quote for In-Person training?

What you’ll Receive

  • 3 Hour Course
  • Workbook and Handouts
  • Participation eCertificate
  • Post Course Support

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  • In-person

    $379 + GST (Per Person)

  • Online

    $299 + GST (Per Person)


Register to attend both Resident and Accommodation Payment Fundaments and Financial Reporting and Prudential Compliance and get both courses for just $498! That's a saving of $100!

Book 5 or more people to attend this course and save $50 per person! 

* Offers automatically applied at checkout, participants can attend different dates of the same course. Offers cannot be combined.

Key Topics Covered

  • How to determine if a resident is supported, assisted, or non- supported, and what tools are available  
  • What is the means tested care fee and how is it calculated? 
  • The means tested amount (MTA). How it is calculated, what it determines, how it impacts means tested care fees 
  • Setting accommodation pricing and analysing competitor pricing 
  • What fees are associated with entering an aged care facility and how are they charged? 
  • The difference between a RAD, DAP, RAC, and DAC 
  • Understanding accommodation supplements and means-tested accommodation supplements 
  • What should you be reconciling on the monthly Medicare Payment statement? 
  • Billing respite residents and associated fees 
  • What is the difference between extra service fees and additional service charges? 
  • Real life examples of combination RAD/DAP payments  
  • and the calculation of them including drawdowns 
  • What happens when a resident’s DAC changes? 
  • Refunding a RAD to a resident facing hardship 
  • RAD refund preparation 
  • Using the MPIR and BIR 
  • Accommodation Bond Overview 

Who Is This Course Ideal For?

  • Facility Managers 
  • Care Managers 
  • Admissions and Placement Officers 
  • Finance Staff 
  • Administration Staff 
  • Area Managers 
  • Regional Managers 
  • Board Members 
  • Executive Team Members 
  • Internal and External Auditors