Collection: Business Development for Home Care & NDIS Providers


The fundamentals of business development for Home Care and NDIS providers.

Course Overview

Since the introduction of the NDIS in 2016 and the deregulation of the Home Care industry in 2015, these two sectors have transformed into a competitive marketplace. Organisations that want to continue to deliver on their mission must implement business development strategies to attract and retain NDIS participants and Home Care clients while competing with other organisations that are trying to do the same.

Our Business Development program provides practical hands-on information, facilitated by experts who have successfully implemented business development strategies in the Disability and Home Care sectors. We provide current market information and best-practice strategies to guide you in developing your business development strategy and action plan.

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What you’ll Receive

  • 3 Hour Course
  • Workbook
  • Participation eCertificate
  • Post Course Support

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  • Online

    $299 + GST (Per Person)

Key Topics Covered

  • Define business development 
  • Overview of the NDIS market 
  • Setting short, medium, and long-term Business Development Goals 
  • Linking goals to mission and strategic objectives 
  • Undertake customer analysis and customer journey mapping 
  • Key metrics to support long-term business development 
  • Understand market position and undertake competitor analysis 
  • Marketing for Business Development 
  • Developing your messaging and key marketing techniques 
  • Engaging stakeholders to ensure long term success 
  • Analysing internal processes to improve customer experience 

Who Is This Course Ideal For?

Managers and Executives – Professionals responsible for the strategic growth and development of home care or NDIS. Home Care & NDIS Service Providers – Those involved in managing or providing home care services.