Collection: Home Care Resilience Workshop

A program that discusses key focus areas for Boards, Management teams and Business Owners on the running of their organisation as it transitions to the new Support at Home model.

Course Overview

The future of Home Care is rapidly evolving as the transition to ‘Support at Home’ becomes a reality.  In this shifting landscape, Home Care Business leaders must carefully evaluate the implications of these changes on governance, operations, and financial models. Successfully adapting to a new funding and operating model demands thoughtful planning, effective change management, and strategic resource allocation.

To ensure resilience during this transformation, your Home Care business needs a forward-thinking and innovative management team at the helm.

Join our exclusive workshop and connect with like-minded professionals and experienced facilitators.  Together, we’ll explore strategies to adapt and thrive in this dynamic environment.  Gain valuable insights, share experiences, and collaborate with peers who are equally committed to excellence and innovation.

Need a quote for In-Person training?

What you’ll Receive

  • 6 Hour Course
  • Workbook 
  • Participation eCertificate
  • Morning, Lunch & Afternoon Tea (In-Person Only)

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  • In-person

    $599 + GST (Per Person)

  • Online

    $399 + GST (Per Person)

Key Topics Covered

  • The governance and operational changes required by home care businesses during the transition to “Support at Home” in 2025. 
  • The key considerations the business needs to make as it transitions to a further deregulated market with evolving consumer expectations. 
  • Ethical decision-making and navigating and implementing change management.  
  • Key governance requirements and strategies to ensure compliance with Standard 8 - Aged Care Quality Principles 
  • Financial governance principles and budgeting frameworks. 
  • Implementation of risk management frameworks and risk mitigation strategies. 
  • Implementing corporate sustainability and social responsibility strategies  
  • Formulating and implementing strategies to grow your Home Care business sustainably and to have the flexibility to pivot as opportunities arise. 
  • Workforce planning strategies to ensure continuity of care whilst expanding your client base. 
  • How to create and maintain a positive workforce culture that is focused on customer experience and satisfaction.  
  • How to establish your brand and your unique selling points to become a “provider of choice” in a more convoluted marketplace.  
  • Utilisation of digital marketing strategies and lead generation services to grow and develop your home care business.  
  • Should you consider an advisory committee or board for your business? What remuneration should you pay? 
  • Selecting and identifying technology including best practice information management systems and cyber security. 
  • Innovation opportunities and strategies to enhance processes and achieve economies of scale. 
  • Strategies to define and implement customer experience standards and how to lead your team during a time of transition. 
  • Business transformation and innovation strategies. 
  • Considerations and planning for CHSP providers transitioning to “Support at Home” in 2027.  

Who Is This Course Ideal For?

This program has been developed to enhance the skills and overall knowledge of Business Leaders and Management teams in Aged Care and Community Services sector.