Collection: Residential Aged Care Resilience Workshop

Join our comprehensive Residential Aged Care Resilience Workshop designed to equip industry leaders with the knowledge and strategies necessary to navigate the evolving landscape of aged care.

Course Overview

As the residential aged care sector transitions to a deregulated market, ensuring ongoing financial viability becomes a significant challenge.  To thrive in this ever-evolving environment, aged care businesses must adapt and innovate.

Business leaders in residential aged care need to proactively assess the impact of these changes on governance, operations, and financial frameworks.  Successfully transitioning to a new funding and operational model requires meticulous planning, effective change management and strategic resource allocation.

Join our full-day workshop, where you’ll connect with like-minded professionals and benefit from the insights of experienced facilitators.  Seize this opportunity to future-proof your business and lead with confidence in the dynamic landscape of residential aged care.

Need a quote for In-Person training?

What you’ll Receive

  • 6 Hour Course
  • Workbook and Handouts
  • Participation eCertificate
  • Morning, Lunch & Afternoon Tea (In-Person Only)

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  • In-person

    $599 + GST (Per Person)

  • Online

    $399 + GST (Per Person)

Key Topics Covered

  • The governance and operational changes required by residential aged care businesses to meet aged care governance standards.
  • The key considerations the business needs to make as it transitions to a further deregulated market with evolving consumer expectations.
  • Ethical decision-making and navigating and implementing change management.
  • Key governance requirements and strategies to ensure compliance with Standard 8 - Aged Care Quality Principles
  • Financial governance principles and budgeting frameworks.
  • Implementation of risk management frameworks and risk mitigation strategies.
  • Implementing corporate sustainability and social responsibility strategies
  • Formulating and implementing strategies to grow your Residential Aged Care business sustainably and to have the flexibility to pivot as opportunities arise.
  • Workforce planning strategies to ensure continuity of care while meeting mandatory minute reporting targets and growth requirements.
  • How to create and maintain a positive workforce culture that is focused on customer experience and satisfaction.
  • How to establish your brand and your unique selling points to become a “provider of choice” in a more convoluted marketplace.
  • Utilisation of digital marketing strategies and lead generation services to grow and develop your residential aged care business.
  • Should you consider an advisory committee or board for your business? What remuneration should you pay?
  • Selecting and identifying technology including best practice information management systems and cyber security.
  • Innovation opportunities and strategies to enhance processes and achieve economies of scale.
  • Strategies to define and implement customer experience standards and how to lead your team during a time of transition.
  • Business transformation and innovation strategies. Considerations and planning for diversified competition models including private aged care and assisted living models.
  • Technological priorities to enhance efficiency, care outcomes, and resident satisfaction.
  • Additional services strategies to enhance the viability and resident experience outcomes.
  • Priorities to achieve excellence in support services including catering.

Who Is This Course Ideal For?

This workshop has been designed to empower leaders and professionals in the aged care sector to navigate the evolving landscape with confidence and resilience.