Collection: Additional Services


The essential guide to implementing Additional Services into your residential aged care facility.

Course Overview

Our Additional Services program guides you through the essentials of implementing or enhancing additional service offerings at your Residential Aged Care Facility. These offerings can give your residents an enhanced experience while giving you an additional revenue source.

Additional Services are care and services that aged care providers can make available to consumers above those that they are legislatively required. Additional Services vary greatly and can be offered individually or as part of a bundle of services. These services attract an additional fee for consumers.

This program will provide you with the tools to help maximise your revenue and profit when providing supplementary services to your aged care residents.

Need a quote for In-Person training?

What you’ll Receive

  • 3 Hour Course
  • Workbook and Handouts
  • Participation eCertificate
  • Post Course Support

Download Brochure

  • Online

    $299 + GST (Per Person)

Key Topics Covered

  • Overview and understanding of additional services 
  • Difference between additional services and extra services  
  • Fundamentals in developing additional service fees (both individual and bundled offerings)  
  • How to manage Additional Service Fees, analysing the best approaches  
  • The function of Bundled Additional Services and associated benefits and downfalls 
  • Exploring when Additional Service Fees should be varied  
  • Future Considerations for additional service fees modelling 
  • Examples of additional services modelling and offerings 
  • Presentation of several case studies 

Who Is This Course Ideal For?

This program has been developed to provide both aged care and disability staff with the tools to help maximise your revenue and profit when providing additional services to aged care residents.